Frequently Asked Questions
Still have questions? Email: WestCoastSwingOnline@Gmail.com
FIRST – LOG INTO YOUR ACCOUNT
Then follow the directions below….
COURSES (like your musicality, spins, beginners or styling course) under the MEMBER then MY COURSES tab in the menu.
MEMBERSHIP VIDEOS (monthly or yearly) are available under the under the MEMBER then MY VIDEOS tab in the menu.
If you have questions please email
Most issues can be resolved within 24 hours.
From the log in page, then click ‘Lost Your Password’
Find the email with the link to reset your password
Here’s the tricky part!
After resetting your password click the ‘login’ in the blue box
Make sure you are logged in.
Go to My Account.
Then click on the ‘Account Details’ tab
You will be able to change your password there.
Click on MyAccount, then Subscriptions.
An email will be sent confirming cancelation.
When your membership has been cancelled, you’ll need to re-register in order to re-gain access to the site.
Please DO NOT simply email us if you want to cancel. You must cancel online.
Courses & Full Access Memberships.
We off courses on specific subjects. Beginners, Spins, Musicality, Styling.
They are step by step complete guides to mastery on the subject. These courses include videos and PDF downloads.
You will be able to stream the courses and also be able to download these videos.
In some cases the videos are similar to those in our Full Access membership but the courses are true complete guides and are organized with a step by step process.
The full access videos are available streaming and are not downloadable.
We add new content about every 8-10 weeks.
#1 You will have access to over 280 videos. Over 15 hours in total. The largest searchable database of West Coast Swing patterns and techniques on the web!
#2 You will have access to Brian himself via email & video. You will also have the ability to as questions that will be covered once per month in our video Q&A section. You will have your own virtual coach.
All videos are available streaming but are non downloadable.
No Credit Card Required. It costs nothing.
You’ll get some of our best stuff on us!
Hopefully you love it so much that you’ll chose to continue learning from the site as a Full Access Member.
Where you will have unlimited access to 280+ searchable videos on all topics related to West Coast Swing.
Frequent buffering can occur when your Internet bandwidth does not support playback 360p video quality.
Required Minimum Bandwidth for a 360p video is 1 Mbps
Please check with your internet provider to make sure you are receiving the minimum required bandwidth of 1 Mbps
You can use this tool to see what speed you are receiving.
GETTING AN ERROR MESSAGE?
Please check this link to trouble shoot your browser.